Integrate Freshbooks with Help Scout

Bring key business metrics to customer support

FreshBooks accounting software makes running your business easy, fast and secure. Integrating FreshBooks with Help Scout brings key customer invoicing and billing information straight to your customer support team.

Before responding to a customer Conversation, you’ll see metrics like Customer Lifetime Value and Average Order Value right in the Customer Profile pane. You'll no longer have to manually switch between Help Scout and your accounting system to consolidate relevant customer information.

Freshbooks - Help Scout - FreshBooks Integration — Example of Help Scout with Freshbooks

Features:

Import customer contact information
Pull in key metrics such as lifetime value and average invoice value
Display up to 10 of the customer's most recent invoices

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