The combined effects of new remote technologies, drastic budget cuts, unpredictable enrollment numbers, and rising student expectations have made for a new and challenging environment for schools to operate in. The key to success in this new environment is effectively managing online communications with students, staff, faculty, alumni, and other stakeholders. This ebook will help your institution stay ahead of the game, deliver exceptional education, and stand out in the suddenly expanded world of educational possibilities.
The Complete Guide to Email Management in Higher Education: Ebook
Create high-quality experiences for students, faculty, and staff, and take control of your university inboxes using this ebook.
After reading this guide you will:
Identify the causes of email overflow and the risk it represents
Learn how to take control of your workload
Understand how to effectively manage the new and higher expectations of parents, students, faculty, and others
Discover how cost-effective, easy-to-use tools can make a real difference in managing high-volume communications
About this ebook
Who should read this ebook?
Faculty members who are challenged by the shift from in-person engagement and discussions to long email threads and new technologies to learn.
Admissions officers who handle a high volume of applications and who must adapt processes for entirely new ways of working.
Residential advisors who receive the same questions repeatedly and who must navigate ever-evolving COVID-19 regulations.
Alumni engagement teams who are looking for new ways to keep alumni connected and updated.
